Delivery Information

Paper based Issues

Paper based issues are offered for sale through Amazon. Delivery information will be subject to your contract with their service.

Digital based Issues

Upon purchasing a digital copy of Lash-Ed magazine or an annual subscription, you will receive immediate online access to the relevant Issue or Issues purchased.

You can download the magazine as a PDF. It is subject to Copyright and cannot be transferred to any other party by any means.

Returns

Paper based Issues

Paper based issues are offered for sale through Amazon and any returns must be channeled through them.

Digital based Issues

For the avoidance of any doubt, once you purchase an Issue, you agree to waiver your right to cancel. This is because you have immediate access to these virtual materials. In addition, it is not transferable so you cannot sell or gift it to another.

This does not affect any statutory rights you may have as a consumer such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015.

Exchange policy

With regret, we do not have an exchange policy. Please ensure that the item is what you need before making your order and that you notify us in good time if you have changed your mind.

Refunds

By law, we must offer a full refund if an item is faulty, not as described or does not do what it is supposed to do and this includes sale items. This excludes where you no longer want the item. You lose your 14 day right to cancel on purchasing a digital copy of Lash-Ed as it is downloadable and this is explicit as part of our terms and conditions of the offer and is protected by law.

This website is owned and operated by Julie Knight, Director of JK Beauty Limited. We are registered as JK Beauty Limited, a company incorporated as private limited by shares on the register of Companies for England and Wales under the Companies Act 2006.

Our registered number is 8325001. Our principal place of business is at 21 Crystal Way, Bradley Stoke, Bristol. BS32 8GA. United Kingdom.

You can contact us by post at our principal place of business, using our website contact form, by telephone or email. These are published on our website.